FAQ

Many of your questions can be answered by reviewing our frequently asked questions below. If you need further help, please send your questions to: [email protected]

  • How Do I Reset My Password?

    1. Click Sign in on the site header 2. Click Forgot password 3. Input email address 4. Click Submit.

  • I'm Having Trouble Logging in?

    1. Confirm your email address is correct and matches the email address you were originally set up with by DigitalMediaNow. 2. If you have forgotten your password follow these steps: - Reset your password by going to the student login on the DigitalMediaNow website, and then selecting Forgot my password. - After inputting your email address and selecting Forgot my password, you will receive an email with a link to reset your password. This email can take up to 5-10 minutes to be received. Note that if you click Forgot my password many times, multiple emails will be sent and only the reset link in the most recent email will work. - If you get an error when you click the reset link that says Error: reset token failed, this is usually because you have clicked Forgot my password many times and are attempting to use an old link. It can also happen if you click on a link that is over 6 hours old.

  • I Can't Find My Course?

    Your courses are on your student dashboard. Log into your account and you will have access to all your courses as well as community pages you can visit. We also have a video tutorial at the bottom of this page to help.

  • Can I Access Video Content On My Mobile Phone?

    Most newer-model smartphones or other mobile/tablet devices with an internet connection are able to access the video content.

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